by Kyle Molyneux | Wed 12 Apr 2023
New Bobcat machine IQ telematics
Bobcat has launched the company’s new Machine IQ telematics system, connecting customers to their machines’ information at anytime, anywhere and from any device. The Bobcat Machine IQ telematics system allows customers to check the health of their machines and remotely track information that enhances maintenance, security and performance, all from smart devices or laptops. This simple and powerful tool empowers customers to get the most out of their Bobcat equipment, achieving more while protecting their investment at the same time.
Web and Mobile app
On 20 March 2023, Bobcat launched a new version of Machine IQ – called Customer Machine IQ Beta – on the web and as a mobile app to give all Bobcat customers access to this technology, which opens a door to Bobcat’s new digital world. This new version of Machine IQ is available in English, French, German, Italian, Spanish and Dutch. All customers in Europe and Israel have access to all of the premium features of Machine IQ free of charge until the end of June 2023.
Benefits of Customer Machine IQ include: Planned and unplanned Maintenance (provides critical notifications to manage maintenance and maximise machine uptime); Machine Security (prevents theft and machine misuse with geofence, motion detection and curfew capabilities); and Reporting and Analytics (reviews utilisation reports to optimise performance).
Signing up to Customer Machine IQ
There are various ways for Bobcat customers to connect with Machine IQ. They can join up by going on the web at my.bobcat.com, creating an account and logging in. Alternatively, the Mobile App for Machine IQ can be downloaded from Google Play/Apple store, where there are also QR codes that can be scanned using the camera on a mobile device to sign up to Machine IQ.
Machine IQ can easily be installed on compatible Bobcat machines already in the field. Customers should contact their local dealer to check compatibility. Bobcat dealers can also explain what Machine IQ can do to help customers’ businesses and how to link their Bobcat machines to their account.
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