by Kyle Molyneux | Tue 05 Oct 2021
Finning launches Cubiq Dealer Services
Finning has launched a new digital platform, which provides customers with a central hub where they can monitor the performance of their fleet, track orders and view invoices. The free to access, web-based platform significantly streamlines customer touch points with Finning – at any time, and from any device.
Customers can view key data about their Cat assets using Cubiq Dealer Services, including machine location, inspection reports, fault code updates and fluid analysis reports. For customers who already subscribe to Finning and Cat integrated equipment management technology, fault codes are visible in real-time so customers can quickly call out an engineer before breakdown. This will help customers avoid expensive and unnecessary downtime.
Tracking orders of parts is fast and intuitive, with self-serve functionality and the ability to follow the status of orders all the way through to delivery. This means customers can identify when parts will be delivered and invoiced, saving time and enabling better planning for the jobsite. Cubiq also enables Finning customers to view key documents associated with parts and equipment, including warranties and customer value agreements.
Got a news story? Email news@earthmoversmagazine.co.uk.