by Kyle Molyneux | Mon 08 Mar 2021
Takeuchi opens new parts centre
Takeuchi has opened a new parts centre in Gelderland, the Netherlands, and a representative office in Dusseldorf, North Rhine-Westphalia, Germany. With the opening of the new parts centre in the Netherlands, it will enable Takeuchi to strengthen its relationships with its customers in Europe. The facility opened its doors on March 1st 2021 with an initial phase consisting of 8,747 square metres of warehouse space, which is large enough to supply parts to all of Europe.
“Since product sales are steadily growing, we expect the new parts centre will not only contribute significantly to improving customer service, but also improve Takeuchi’s brand power,” said Toshiya Takeuchi, president of Takeuchi. “We recognise that strengthening our after-sales support system is an important management issue and we are continually working to enhance it.”
In addition to the new parts centre, Takeuchi opened a European representative office in Germany to complement the parts centre on March 1st as well. The new office will serve as a contact point for distributors in Europe and serving subsidiaries in France and the United Kingdom.
“Our new representative office will accept orders and handle inquiries for spare parts and oversee the operations in the new European parts centre in the Netherlands,” said Clay Eubanks, director of global sales for Takeuchi. “The European representative office will be well staffed from our Japanese parent company and local employees. We are confident that the new parts centre and representative office will be a great success.”
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